December 9, 2009
Hearing differing view points is good. I love a good counter-intuitive idea, provided it works of course, and Usability Post provides us this week with just such an idea. They argue that making your content difficult to read isn’t such a bad idea. Wait. Yep – you read...
Posted in Website Usability Recap | Tags: blog, blogging, Usability, usability post, web writing, | 1 Comment »
December 3, 2009
Usability testing can be an intense process, and even once you have a product or site you feel is ready for primetime, keeping it up-to-date and integrated with the latest and greatest offerings can be quite a task. Fortunately there are tools that help with both these problems, no...
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November 24, 2009
There’s an interesting post on eConsultancy about online usability tests. They contend that “if you are not yet testing and are spending money on marketing/advertising … do something about it. Testing is not the preserve of major brands with big budgets, it’s the...
Posted in Website Usability Recap | Tags: clearaction, Econsultancy, usability tests, web usability, | 2 Comments »
November 18, 2009
Keep it simple, stupid. That seems to be the message in the Web Usability realm over the past week. There has been post after post encouraging everything from simple web design, to an easy user interface. I think ProBlogger said it best when they asked, “Does your blog look...
Posted in Website Usability Recap | Tags: ads, pop-ups, problogger, seo, usability tests, user interface, web usability, | 1 Comment »
November 11, 2009
The holidays are everywhere online! Seems like just about every online marketing blog is talking about something in relation to the end of the year. On the web usability side of things, blogs and sites are encouraging online retailers to make sure their sites are ready. A high...
Posted in Website Usability Recap | Tags: conversion room, Econsultancy, holidays, lead generation, web usability, | 3 Comments »
November 4, 2009
Customer Service Fail
A post on econsultancy.com this past week hit on one of my usability pet peeves: internet retailers not providing phone numbers so customers can get in touch with them. The slightly worse version of this problem is when the retailer provides a number using a...
Posted in Website Usability Recap | 8 Comments »
October 26, 2009
Price is no object for great user experiences. Cisco recently purchased the Flip Video recorder for $590 million and Amazon is now the major share holder for Zappos. Amazon purchased Zappos for $847 million in stocks and cash.
The Flip video camera is a great experience in...
Posted in Website Usability, Website Usability Recap | 1 Comment »
October 5, 2009
Creating great user experiences is one of the main goals when developing online products and services. To understand the user experience of products and services, Marketers request feedback from customers and prospects. Many tools and methodologies are available to capture the...
Posted in Website Usability Recap | No Comments »
August 12, 2009
It may sound like a no-brainer, but sometimes it bears repeating: your website needs to do a whole lot more than look pretty. From the lay out of links to the ease of use of your shopping cart, there are a million little pieces to take into account when designing a great website,...
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