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Why You Need a Branded Content Tool of Your Own

July 8, 2009
I love branded content tools and applications. If you aren’t thinking about creating one, you need to be…now! What is a branded content tool? Simply put, it’s an online application that comes from a brand (i.e., Kraft) that solves a very simple problem or is...

A Checklist to Choose Which Internet Marketing Channel is Right for Your Business

July 2, 2009
My good friend, Aaron Kahlow, posed an interesting question during the Online Marketing Summit yesterday afternoon in Portland, OR. Aaron asked: If a client came to you with $1 million to invest in a single Internet marketing channel, which one would you choose? Obviously, the...

Transparency (or Lack Thereof) on Kohl’s Facebook Fan Page

June 29, 2009
I am a big fan of Kohl’s. In 20 years they’ve risen from just 66 to more than 1,000 stores. Since the beginning of the decade, their stock has outperformed competitors’, increasing 28% to Target’s 6% and Wal-Mart’s decrease of 28%. And, they’ve...

Four Things To Ask for When Hiring a User Experience Firm or Consultant

June 19, 2009
I live in Los Angeles, and we have a very vibrant and active User Experience community. The meetup group numbers over 800, and professionals of all levels show up to events. Just like any profession that’s out there where the people that are being sold to don’t know exactly what...

Educational Resources – As Promised

June 16, 2009
I hope that you’ve been able to make it out to an OMS near you.  I’ve had the pleasure of presenting in MN and ATL, and the crowds have been awesome!  As part of my presentation, “Inside the Mind of an Analyst,” I promised to deliver a list of resources that...

Social Media ROI: Part 1. Expand Your Sales Team With Social Media

June 12, 2009
Lately the social media conversation has been shifting from “what is social media?” to “can social media ROI be measured?” so I’m going to do a series of posts around measuring ROI with social media campaigns. I recently spoke at several Online Marketing...

7 Ways to Use Social Media to Build Stunning Brands

May 1, 2009
Social media is perhaps the most misleading name for a marketing-related concept ever, given that it’s grown to represent a philosophy of consumer empowerment and brand/customer partnership – far beyond it’s humble roots of user-generated content. As a result, social media...

One Way To Save Traditional Media

April 10, 2009
Is there a viable solution for saving newspapers and other ad-supported media? Daily newspaper readership in the US peaked in 1984 and has fallen by more than a third since. But during roughly the same period, readership of alternative news weeklies nearly tripled, according to the...

Marketing During A Recession: Economic Slowdowns Are Opportunities

April 7, 2009
I am excited to share a new e-book with the Online Marketing for Marketers community: Marketing During A Recession: Economic Slowdowns Are Opportunities (PDF) We all worry about how the recession will affect us and our business. But there are strategies you can employ to leave you...

Integrated Marketing aka How I Learned To Play Nice With Others

July 14, 2008
Every profession is subject to a litany of buzzwords and acronyms that will eventually be tossed around by some executive as proof that they’re earning that six-figure salary. Suddenly your job has shifted from Marketing Specialist to MySpace Guru because Newsweek just did an...