It’s popular to tout customer-centricity, yet it’s very difficult to consistently demonstrate. The word centric means having a specific thing as the focus of attention and efforts. Customer-centric means that concerns other than the customer’s well-being are in the background while the customer stays in the foreground. That may seem simple enough, yet reality proves [...]
4 Customer Centric Culture Building Blocks
Posted by Marketing Operations Partners Blogs on November 16th, 2009 | Original Post »
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Categories: Website Usability
Posted by Marketing Operations Partners Blogs on November 16th, 2009 | Rated: 
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